FAQ

Q. Will you place ads on my site?

A. We will NOT place ads on your site.

Q. Do you allow sites to advertise for money, on their web site?

A. Yes, we allow sites to have commercial advertisements.

Q. What forms of payment do you accept?

A. We accept Paypal (Visa, Mastercard and Amex) and NbePay (Visa, Mastercard) for online bank transfer Maybank2u, RHB Online, AmOnline, Alliance Online, Hong Leong Bank, CIMB, Bank Islam, Public Bank, Mobile Money and MEP Cash.

Q. How do I make online bank payment?

A. Easy, just use our normal checkout system and you will be prompt for the bank option. Our bank payment is via NBePay.

Q. Are your server's Unix, or NT?

A. Our servers are Linux CentOS

Q. Where are your servers located?

A. Our USA servers are located at the Telecom Center carrier hotel in downtown Los Angeles. Telecom Center LA is located directly adjacent to the One Wilshire Building, the largest carrier hotel in the Western United States.on the corner of 6th and Grand in the heart of the "Telecom District," in Downtown Los Angeles. South Grand Avenue is the main corridor for optical fiber cable in the downtown area making it the prime location for Carrier Hotels. Telecom Center LA offers the widest possible array of connectivity options with high-bandwidth service available from numerous carriers and a direct conduit link of less than 500 linear feet to the One Wilshire "Meet-me Room."

Q. What are your servers spesifications?

A. Our typical hosting server utilises multi core CPUs, 4GB RAM, 10,000 RPM high speed SCSI hard drives manufactured by IBM.

Q. I'm concern about the your server internet connectivity?

A. Rest assured, our backbone are 100% Redundant Cisco Network - Redundant Multiple Tier Gigabit Backbone.

Q. Do you offer dedicated server?

A. No, but we do have plans in the coming future to offer that service. Currently we are offering shared web hosting plans.

Q. Do you allow adult sites?

A. No, we DO NOT allow adult sites.

Q. Is tax included with my monthly or yearly plan?

A. Yes, tax is included within the price.

Q. What control panel do you use and do you have a demo?

A. The control panel we use is called Cpanel. A demo of Cpanel can be found here Login with the username demo, and the password demo.

Q. Can I pay monthly?

A. Yes, you may pay monthly

Q. Can I host friends?

A. Yes, you may host your friends.

Q. How long does it take to setup my account?

A. Your account will be setup automatically within 15 minutes of ordering.

Q. Are there any hidden costs, or setup fees?

A. No

Q. Do you offer telnet or shell access?

A. No due to security reason's we do not offer telnet or shell access.You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.

Q. Can I password protect directories?

A. Yes you can password protect directory's within CPanel.

Q. Is seahosting.net a Singaporean or Malaysian based company?

A. We are a fully owned Malaysian based company.